Privacy Policy for dueDate

Last updated: September 2026

This Privacy Policy explains how dueDate collects, uses, stores, and protects information when you use our web or mobile applications.

We collect only the minimum data required to provide the service.

1. Information We Collect

• Account data from authentication services (for example: email, name, user id).
• Prospect form data you submit with your consent (email, business type, number of responsible people, language, campaign, and consent time) so we can send the requested offer and activation instructions.
• App data you create (for example: teams, products, categories, settings).
• Support communications sent through the in-app Contact page or by email, including the sender address, subject, message content, and ticket history.
• Purchase metadata from the Apple App Store, Google Play, and Stripe, such as provider, product, transaction or order identifier, status, amount, and currency.
• We do not receive or store your full card number or payment credentials.

2. How We Use Information

• To operate and improve app functionality.
• To authenticate users and manage accounts.
• To synchronize data across your devices.
• To power automation and notifications you configure.

3. Storage and Security

Data is stored in AWS managed infrastructure with encryption in transit and at rest and with access controls.

We implement reasonable administrative and technical safeguards.

4. Third-Party Services

We rely on third-party services such as Amazon Cognito, AWS AppSync/DynamoDB, Apple App Store, Google Play, and Stripe.

5. Data Retention and Deletion

We retain data while your account is active or as needed for legal and operational obligations.

Prospect form records expire after 90 days. Removal by the database's automatic expiry process may occur shortly after expiration. You may withdraw the email request earlier by replying to the message or contacting support.

If you delete your account through the approved verification flow, associated data is permanently deleted according to system retention rules.

6. Your Rights

• Request account deletion.
• Request correction of stored information.
• Request data export where available.

7. Children

dueDate is not intended for children under 13, and we do not knowingly collect personal data from children.

8. Contact

Support page: Support

Support email: support@duedate360.com

Terms page: Terms of Use

We may update this policy from time to time. Changes are posted on this page.